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Institutional Biosafety Committee Program (IBCP) Customer Service Feedback
The IBCP office aims to provide exceptional service to all its customers.
The feedback you provide, telling us how well we are meeting your needs and how we might improve our service, will be sent to the IBCP Director and used to assess and enhance our customer service efforts.
You may choose to remain anonymous or provide your name, which would be used to review our records to further assess our service.
IBC Protocol Number (optional):
IBCP staff member(s) was courteous:
Strongly agree
Comments/Suggestions
Agree
Comments/Suggestions
Neutral
Comments/Suggestions
Disagree
Comments/Suggestions
Strongly disagree
Comments/Suggestions
IBCP staff member(s) was helpful:
Strongly agree
Comments/Suggestions
Agree
Comments/Suggestions
Neutral
Comments/Suggestions
Disagree
Comments/Suggestions
Strongly disagree
Comments/Suggestions
Disagree
Comments/Suggestions
Service was prompt:
Strongly agree
Comments/Suggestions
Agree
Comments/Suggestions
Neutral
Comments/Suggestions
Disagree
Comments/Suggestions
Strongly Disagree
Comments/Suggestions
I found the IBC website to be user-friendly:
Strongly agree
Comments/Suggestions
Agree
Comments/Suggestions
Neutral
Comments/Suggestions
Disagree
Comments/Suggestions
Strongly Disagree
Comments/Suggestions
N/A
Comments/Suggestions
I found the information I needed from the IBC website:
Strongly agree
Comments/Suggestions
Agree
Comments/Suggestions
Neutral
Comments/Suggestions
Disagree
Comments/Suggestions
Strongly disagree
Comments/Suggestions
N/A
Comments/Suggestions
My overall experience was positive:
Strongly agree
Comments/Suggestions
Agree
Comments/Suggestions
Neutral
Comments/Suggestions
Disagree
Comments/Suggestions
Strongly disagree
Comments/Suggestions
Overall, my needs and/or expectations were met:
Strongly agree
Comments/Suggestions
Agree
Comments/Suggestions
Neutral
Comments/Suggestions
Disagree
Comments/Suggestions
Strongly disagree
Comments/Suggestions
If you would like to provide feedback for a particular staff member, please do so here:
Please provide any recommended improvements here:
Additional comments or suggestions?
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